Humanizing the Workplace with Empathy

Had a wonderful time discussing empathy, loneliness, ethical AI, android/human relations, mindfulness and everything in between with the amazing Anita Nowak, PhD on her podcast Purposeful Empathy. Full details of the discussion are below the break. Thanks Anita!

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Watch this episode to learn more about what empathy looks like in a fast-paced tech environment, and how it enhances collaboration in today’s workplace, especially in light of the challenges posed by technology and the “android paradox.”

Jeremy Adamson is a leader in AI and analytic strategy, and an author of Geeks with Empathy. In this episode, Jeremy explores the perspective of technology workers regarding the misinterpretation of psychological safety, and its implications for fostering empathetic relationships to create a more humane workplace.

00:00 Preview
00:20 Introduction
00:38 About Jeremy Adamson
01:41 Reading “Geeks with Empathy”
03:44 Why is empathy so important?
05:48 Why do technology workers have strained relationships at their workplace?
10:03 The misinterpretation of psychological safety
12:40 Dangers of relying on data to make decisions
17:09 The epidemic of loneliness and how to overcome it?
20:56 The need for humanizing the workplace
21:07 Mindfulness; a path for loneliness recovery
26:15 Generational differences in the workplace and the need for empathy
30:32 The technical posture
34:05 The android paradox: replacing real connection
38:54 Tips for being empathic and leveraging empathy
41:38 Jeremy Adamson’s purposeful empathy story