I had a great time joining Gilbert Eijkelenboom on his MindSpeaking podcast to discuss Geeks with Empathy.
So great to get to spend some time with a personal hero who wrote an amazing book on technology communications, People Skills for Analytical Thinkers.
Please watch, follow, and I hope you enjoy it!
00:01 – Introduction by Gilbert Eijkelenboom
00:23 – Guest introduction: Jeremy Adamson, author of Geeks with Empathy
01:25 – Start of conversation: Empathy and the “geek mentality”
02:03 – Jeremy discusses the importance of empathy in the data world
02:42 – The challenge of the “misunderstood outsider” mindset among data professionals
03:47 – Evolution of data and business collaboration
06:11 – Changing self-perception from “outsiders” to “partners”
10:50 – Discussing stakeholder resistance and building empathy
14:44 – Personal story of misunderstanding a senior stakeholder
18:06 – Importance of mindfulness in data work
25:05 – How respect and empathy impact business relationships
33:03 – Social versus market contracts in business relationships
38:30 – The future of data work and the growing importance of empathy
Jeremy Adamson 